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How can I raise a claim for Loan Repayment Insurance?

Where can I submit the claim documents?

Use eClaims to access the MetLife website, where you can raise a claim and submit necessary documents.

Can I raise an insurance claim for someone else?

For Loan Repayment Insurance, the claim can be raised by the insured person or by a family member.

How is the insurance indemnity paid?

The insurance indemnity is paid directly into the loan repayment account and aims to cover the debts related to the insured loan. Any potential surplus will be transferred to the insured person's current account.