Freezing a card
- Go to Cards
- Choose a card
- Tap 'Freeze'
Any card payments attempted with this card will fail until you 'Unfreeze' this card.
If you're unable to unfreeze your card, please ask your account admin, or contact our support team and we should be able to reactivate your disabled card.
Related Articles
General
- What cards do you offer?
- How many cards can I have?
- How do I order new card?
- When will I receive my card?
- How can I check my card details (PIN/CVC/expiry date)?
- What billing address should I use for card payments?
- What is 3DS and how do I authorise payments with it?
- How do I set up Apple/Google Pay?
- What currencies does my card support?
- Can I label/name my cards?