Cost to accept card payments
We'll charge a processing fee per successful card payment that varies based on the country and type of card the customer pays you with. There are two main types of cards: consumer cards, issued for personal use, or commercial cards, issued for a business account. See our pricing page for details.
There are 2 types of fees which apply to each payment:
Online payments:
- European consumer cards: 1% + €0.20 (or equivalent)
- Commercial cards and commercial/consumer cards issued outside Europe: 2.8% + €0.20 (or equivalent)
In-person payments:
- European consumer cards: 0.8%
- Commercial cards and commercial/consumer cards issued outside Europe: 2.6%
European cards include all cards issued in EEA countries, Iceland, Liechtenstein, and Norway. It doesn't include cards issued in the United Kingdom.
Example of fees:
A customer is processing a payment of €100 using a European consumer card. You will be charged: 1% out of €100, which is €1, plus €0.20. This equals a total fee of €1.20 (or equivalent in other currency).
We also offer custom plans to suit your specific business needs. Speak to our team to learn more.
To see how much you've been charged for a particular payment, go to 'Merchant' on the main menu and click on the specific payment in the 'Payments' section (if you're not on the new app interface, go to Merchant 'Transactions'). Then check the full details on that payment, including any applicable fees.
To check if you're on the new app interface, see this FAQ.