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To download a transfer confirmation

1. Go to 'Transfers' on the main menu
2. Open the 'Past' tab
3. Click 'See all' and select the relevant transfer
4. Click 'Download'

Details in the transfer confirmation

• Your business name and address
• Your recipient's name and account details
• The date of the transfer
• The transfer amount
• An external payment reference

Other important information

• We can't add or remove any details from the transfer confirmation
• Transfer confirmation also includes an MT103 document for SWIFT international transfers
• We can only generate and provide a transfer confirmation after the transaction status is completed
• We can't provide a transfer confirmation for failed transfers