Need a hand?

Just pop your question below to get an answer.

Issues with identity verification

My camera isn't working during video selfie upload

If you’re applying via mobile app, grant camera and microphone access for the Revolut Business app in your device settings and make sure you have updated to the latest app version.

If you’re applying on the website, your camera and microphone access needs to be enabled for the browser you are using. Try a different browser if the difficulty persists.

I have a different legal ID that isn’t listed in the proof methods

Upload your legal ID in any of the listed proof methods. Kindly add a description of the document in the comments and our team will assess if it can be accepted.