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Topics
Personal · Cards · Card security

Freeze a card

If you've lost your card, suspect it was compromised, or notice suspicious transactions, freezing your card can protect your money and account. It prevents unauthorised use and gives us a safe window to investigate the problem.

To freeze your card

In the Revolut mobile app:

  1. Go to 'Home' on the bottom menu
  2. Tap the card icon in the top-right corner
  3. Choose the card you wish to freeze
  4. Tap 'Freeze'

While the card is frozen, any card payments attempted with this card will fail. To unfreeze the card, tap 'Unfreeze' by following the same steps you used to freeze it.

You can also block your card by calling our automated phone line: +44 20 3322 8352.

If you need help blocking or unblocking a merchant, read this FAQ in our Help Centre.