Need a hand?

If your trip is delayed due to a reason covered by the policy, you may be entitled to compensation for expenses incurred.

• Premium and Metal plan holders can claim for delays of 8 hours or more
• Ultra plan holders can claim for delays of 4 hours or more

You can request €100 per hour past the minimum delay to cover your expenses, up to a maximum of 5 hours or €500. To have your claim reviewed, you’ll need to provide receipts for the costs you’re claiming for.

If you miss your departure for a trip abroad due to a reason covered by the policy, you may be covered for your travel and any extra accommodation costs needed to get to your destination. This cover is up to €200 per night, per insured person, for up to 5 nights.

Any extra travel or accommodation must be the same standard or class as your original booking.

If you're eligible for cover, you can raise a claim directly with the insurance provider. Learn more in this FAQ. Your cover may not apply if:

• You can recover the costs from any other source, including if you're refunded with a voucher
• You didn't check in before the departure time shown on your travel itinerary
• You knew there was a strike planned before booking your trip
• You travel against government advice
• Your travel carrier cancelled your departure before your departure date

This is only a summary of your coverage. Revolut travel insurance is provided through XCover, not Revolut itself. XCover is responsible for policy terms, conditions, and claim handling. If you have questions about the cover contact XCover or read the T&Cs by following these steps in the Revolut app:

• In the search bar at the top of the screen, search for 'Insurance'
• Select 'Insurance'
• Select 'Travel insurance' and tap 'Documents'