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Why my beneficiary hasn't received my bank transfer?

There are a few reasons why your transfer might take longer than expected, The most common are:

  • Holidays and weekends: Most transfers are not processed during weekends or bank holidays. If a transfer is initiated during these times, it will be submitted the next working day.
  • Bank processing times: Each bank has their own processing time for transactions, and some may take longer than others to process a transfer.
  • Anti-money laundering (AML) and Know Your Customer (KYC): Banks are required to conduct AML and KYC checks to prevent fraud and money laundering.
  • Technical issues: Technical issues can occur and prevent a transfer from being processed in a timely manner.

If your beneficiary hasn't received the transfer click here.