Need a hand?

Just pop your question below to get an answer.

Why do I now need a 6-digit passcode on the web app?

Why did we remove traditional passwords?

We deprecated passwords to improve security and the customer experience. Passwords are often reused, weak, or vulnerable to phishing and breaches.

You can use the same passcode to log in on mobile and web for a unified experience. With multi-factor authentication, your account remains highly secure.

Is a 6-digit code secure enough?

Yes. Combined with modern security practices, like session limits and multi factor authentication on high-risk operations, 6-digit codes provide strong protection without compromising usability.

Can I still use a password?

No. We've fully transitioned to passcodes to ensure consistency and enforce stronger security across all accounts.