Flexible Accounts transactions
Adding and withdrawing funds
To add funds to your Flexible Account in-app (i.e. buy shares in a money market fund):
- Go to 'Home' on the bottom menu
- Below your balance, tap 'Accounts'
- Select your Flexible Account
- Tap 'Add money'
- Enter the amount you wish to top-up
- Confirm by tapping 'Continue' or 'Add Money'
To withdraw funds (i.e. sell shares in a money market fund):
- Go to 'Home' on the bottom menu
- Below your balance, tap 'Accounts'
- Under 'Interest', select your Flexible Account
- Tap 'Withdraw', enter the amount, and confirm
While transactions are generally processed instantly, there might be occasional delays due to high server loads or simultaneous requests from many customers. If your transaction doesn't process immediately, allow up to an hour before reaching out to Revolut Support via the in-app chat for assistance.
Pending withdrawals
When you request a withdrawal, the amount may show in your Revolut current account before the fund manager has processed the sale of your shares in the money market fund. In certain cases, the transfer to your Revolut current account will only be fully processed after we receive the funds from the fund manager.
Reasons for declined transactions
Transactions within your Flexible Account might be declined due to several reasons:
- You've initiated a closure request for your investment account
- You haven't completed your investment account onboarding
Apart from the above, it's recommended to refer to our Flexible Accounts T&Cs for other cases in which your transaction can be declined by us.
Key transaction timings
Dealing day
A dealing day refers to a standard banking day excluding weekends and bank holidays, including holidays in London and the fund’s market. A business day is synonymous with a dealing day. Transactions must happen on these days to start earning interest on your Flexible Account.
Cut-off time
The cut-off time for when additions (buys) and withdrawals (sales) must be compiled to be sent to the fund manager is 1pm Singapore Time (SGT). For interest to accrue, funds must reach the fund manager by this time. Orders received before 1pm SGT are processed on the same day, with interest starting on the next day. Orders received after this time move to the next business day, with interest accruing on the following day.