What are the fees for ordering a card?
For physical card orders, a fee is charged based on your plan, card type, and delivery method. We'll show you all applicable fees in-app before you order. Virtual cards are available at no cost. Paid plan customers can opt to order a card from a lower-tier plan.
Card fees per plan
- First Standard card: complementary, only delivery fees apply
- First Premium and Metal card: complementary, includes one replacement non-Metal card, additional Metal cards incur a fee
Additional cards:
- Standard and Plus: $4.99
- Premium and Metal: $39.99
- Special edition: check in-app
Delivery fees
Standard customers need to pay for delivery:
- Local standard untracked: S$4.99
- International standard untracked: £5.99
- Express tracked: £16.99
Premium and Metal customers get complimentary express tracked delivery.
Customisation fees
- Standard: $3.99 for customisation (if available)
- Premium and Metal: complementary customisation (if available)
Replacement fees may apply. While extra cards always incur a cost, replacement cards may also be subject to fees depending on the circumstances.
To order a new physical card in-app, you can use this link.