How do I make a travel insurance claim?

Claims should be made as soon as possible after the incident. All emergency medical claims are handled by our emergency assistance provider who operate a 24/7 service for medical emergencies at +65 6327 2215. For non-emergency medical claims, please call +65 6327 2210 during 9:00 a.m. – 5:30 p.m. on Monday to Friday (Singapore time).