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© Revolut Ltd 2023

Revolut Technologies Singapore Pte. Ltd. (“RTSPL”) is registered in Singapore with Unique Entity Number 201721013G. RTSPL’s registered address is 30 Cecil Street, #19-08, Prudential Tower, Singapore 049712. RTSPL is regulated as a Major Payment Institution (licence no. PS20200326) by the Monetary Authority of Singapore (“MAS”). For more details, you can refer to the MAS website <a href="https://eservices.mas.gov.sg/fid/institution/detail/218707-REVOLUT-TECHNOLOGIES-SINGAPORE-PTE-LTD">here</a>. RTSPL provides insurance-related products as a registered Corporate Agent with the Agents’ Registration Board (C005604-000). The travel insurance policy is underwritten by Tokio Marine Insurance Singapore Ltd. with assistance services provided by AWP Services Singapore Pte. Ltd. Consumer advisory: Consumers (users) are advised to read the terms and conditions carefully.

Revolut Securities Singapore Pte. Ltd. (“RSSPL”) is registered in Singapore with Unique Entity Number 202102782K. RSSPL’s registered address is 30 Cecil Street, #19-08, Prudential Tower, Singapore 049712. RSSPL is regulated as a Capital Markets Services licensee by the Monetary Authority of Singapore (“MAS”). For more details, you can refer to the MAS website <a href="https://eservices.mas.gov.sg/fid/institution/detail/246695-REVOLUT-SECURITIES-SINGAPORE-PTE-LTD">here</a>.
 
If you wish to discuss data protection matters, please contact our Data Protection Officer at dpo@revolut.com. If you wish to provide feedback on our service, please email us at formalcomplaints@revolut.com.

If your account isn't verified yet, you can update the name yourself in the 👤 <a href="revolut://app/personal-details" rel="noopener noreferrer" target="_blank">Personal details</a> section.If your account is verified please chat with us to request a name change, you'll need to provide your full legal name and submit your document, a support agent will review your documents and apply changes.👉 Ensure to have a valid and not expired document with you, where your new name is indicated (Passport / National ID / printed marriage certificate).

Profile and plan

Update personal details

How do I change my name?

You can only change your address in-app if your new country of residence is serviced by the same Revolut entity as the one with which your account is originally registered.What's a Revolut entity?A Revolut entity is a legal institution within the Revolut group authorised to provide financial services in a specific jurisdiction.It operates under the necessary licences and regulatory frameworks to ensure compliance with local laws.🔍 Explore the list of countries that belong to respective Revolut entities in <a href="revolut://app/faq?key=question.what-is-a-revolut-entity" rel="noopener noreferrer" target="_blank">this FAQ</a>.What if I need to change the address to a country serviced by a different entity?Should your address change to a country where your existing Revolut entity does not provide services, the only option is to close your account and open a new one with the Revolut entity providing services in that country. Costs and charges may apply.👉 Learn more about account closing from <a href="revolut://app/faq?key=question.closing-account" rel="noopener noreferrer" target="_blank">this FAQ</a>.🌍 Check the list of supported countries in <a href="revolut://app/faq?key=question.what-countries-are-supported" rel="noopener noreferrer" target="_blank">this FAQ</a>.

How do I change my country of residence?

Change your number in the <a href="revolut://app/personal-details" rel="noopener noreferrer" target="_blank">Personal details</a> section.Logged in with access to old phone number:<ol><li>Enter new phone number</li><li>Enter one-time verification code (6-digit code)</li><li>Enter passcode</li><li>Enter the 6-digit code received on your new number</li></ol>Logged in with no access to old phone number:<ol><li>Enter your new phone number</li><li>Wait for the 'Resend code' time to expire and select 'Resend code'</li><li>Select to receive verification code via email</li><li>Check your inbox (including spam)</li></ol>Not logged in:<ol><li>Tap 'Lost access to my number' on login page</li><li>Enter your old phone number and passcode</li><li>Provide your email address</li><li>Enter your passcode and follow instructions</li><li>If you fail more than three times, you'll be directed to the in-app chat support</li></ol>

How do I change my phone number?

In order to change the address within the same country you just need to simply:<ul><li>Go to your Profile by tapping on the profile icon in the top left corner in the app;</li><li>Select “Account” and then “<a href="revolut://app/personal-details" rel="noopener noreferrer" target="_blank">Personal details</a>”</li><li>Change your address under the “Address” section.</li></ul>There are no requirements to provide any additional documents such as proof of address. You do not have to change your profile address to get a new card to another location which is not your home address.If you are changing the country of residence, check the article <a href="revolut://app/faq?key=question.how-do-i-change-my-country-of-residence" rel="noopener noreferrer" target="_blank">How do I change my country of residence?</a>.

How do I change my address within the same country?

If your account isn't verified yet, you can update the date of birth yourself in the <a href="revolut://app/personal-details" rel="noopener noreferrer" target="_blank">Personal details</a> section.If your account has been verified and you wish to update your date of birth, please chat with us.

How do I change my date of birth?

An email address should be always updated and verified to keep your account functional and to ensure you receive all the communication from Revolut.<h4>If you would like to edit your email address:</h4><ol><li>Go to your Profile by tapping on the profile icon on the top left corner in the app;</li><li>Select “Account” and then “<a href="revolut://app/personal-details" rel="noopener noreferrer" target="_blank">Personal details</a>”</li><li>Change your email address under the ‘Email’ section.</li><li>Go to the email account on your mobile device and tap the link provided to you by us.</li></ol>Once you add a new email address, a confirmation email will be sent to the new email.An email can only be verified in one account at a time. If you think that your e-mail is already being used in Revolut, check the article "<a href="revolut://app/faq?key=question.i-think-i-have-a-duplicate-account" rel="noopener noreferrer" target="_blank">I think I have a duplicate account</a>".If you have trouble confirming your e-mail address, please check our article "<a href="revolut://app/faq?key=question.how-do-i-verify-my-email" rel="noopener noreferrer" target="_blank">How do I confirm my email?</a>".

How do I update my email address?

If you wish to edit your Revtag, go to '<a href="revolut://app/personal-details" rel="noopener noreferrer" target="_blank">Personal details</a>' section and proceed with the update.For more details, read '<a href="revolut://app/faq?key=question.can-i-change-my-username" rel="noopener noreferrer" target="_blank">Can I change my Revtag</a>?' article.

How do I update my Revtag?

A Revolut entity is a legal institution within the Revolut group authorised to provide financial services in a specific jurisdiction.It operates under the necessary licenses and regulatory frameworks to ensure compliance with local laws.👉 Should your address of residence change between entities, branches or expansion countries the only option is to close your current account and open a new one. Read more about country address change in <a href="revolut://app/faq?key=question.how-do-i-change-my-country-of-residence" rel="noopener noreferrer" target="_blank">this FAQ</a> or chat with us for more details.🔍 Check <a href="revolut://app/faq?key=question.which-revolut-companies-provide-me-with-services" rel="noopener noreferrer" target="_blank">this FAQ</a> to learn which Revolut companies provide services in your country.<h4>The list of countries that belong to respective Revolut entities. </h4>Revolut Ltd<ul><li>Switzerland, the United Kingdom.</li></ul>Revolut Bank UAB<ul><li>Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.</li><li>Overseas territories: Åland Islands, Mayotte, The French Southern and Antarctic Lands.</li></ul>Revolut branchesBranches operate independently from Revolut Bank UAB, each country is an independent entity.<ul><li>France</li><li>Ireland</li><li>Spain</li></ul>Expansion countries Each expansion country operates as an independent entity.<ul><li>Australia, Brazil, Japan, Singapore, the United States, New Zealand.</li></ul>

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