Forgotten passcode for Kids & Teens account
Resetting your kid’s passcode
If your kid has forgotten their passcode, they'll be able to reset it by scanning a code on your device, just like the first time they signed in.
Make sure both the Revolut and Revolut Kids & Teens apps you or your kid have installed are updated to the latest version.
To retrieve the passcode using the Revolut Kids & Teens app
- Select the 'Forgot your passcode?' button below the log-in details
- Tap 'Start camera' button
- Scan the code displayed on the parent's phone
Your kid needs to scan a QR code, which you can find in the main Revolut app:
- Go to 'Home' on the bottom menu
- Below your balance, tap 'Accounts'
- Select your kid’s profile
- Tap 'More' or 'Settings'
- Select ‘App access for your kid’
- Let your child scan the code using their mobile phone