Forgotten passcode for a Kids & Teens account
Resetting your kid’s passcode
If your kid has forgotten their passcode, they'll be able to reset it by scanning a code on your device, just like the first time they signed in.
Make sure your Revolut and Revolut <18 apps are updated to the latest version.
Retrieving a passcode via the Revolut <18 app
- Select the 'Forgot your passcode?' button below the log-in details
- Tap 'Start camera'
- Scan the code from the main Revolut app
To find the QR code:
- Go to 'Home' on the bottom menu
- Below your balance, tap 'Accounts'
- Select your kid’s profile
- Tap 'More' or 'Settings'
- Select ‘App access for your kid’
- Let your child scan the code using their mobile phone