Need a hand?

How to close your account

• Go to 'Invest' on the bottom menu
• Tap 'More' and then choose 'Settings'
• Select 'Close Robo-Advisor account'
• Confirm your decision

Once you’ve completed these steps, you’ll be prompted to review and accept the T&Cs for closing your account. Your funds will be transferred back to your EUR currency account. The whole process typically takes 3–5 business days.

What if the account was closed by mistake?

Once a Robo-Advisor account is closed, the same account cannot be reopened. You must open a new account and complete the suitability assessment again. See this FAQ.