How can we help?

I have been asked to submit my passport/national ID in preparation for Brexit. Why do I need to do this?

As a result of Brexit, we need to ask some users to re verify their ID before we can migrate them to our European company. However, it should only take a few minutes to upload your passport or national ID through the app.

Unless you do this, we may not be able to provide you with our services. This means we may need to restrict functionality of your account until you provide the required documents. Please contact our customer support team in the app if you have any questions about this.

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