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My transfer to another Revolut customer is pending

If your transfer to another Revolut customer is pending, you can check if it's eligible for cancellation. To do this:

  • Go to 'Payments' on the bottom menu
  • Select a conversation with a relevant beneficiary
  • Tap the transfer in question
  • Tap 'Cancel'

After cancelling your transfer, be sure to double-check that all beneficiary details are correct, including the recipient's Revtag or phone number. Once you're sure you have the right details, you can then send the transfer again if needed.

I can't cancel my transfer

If you can't cancel your transfer in-app, it's probably being reviewed by our automated security system. You may be prompted to answer a few questions about the transfer or beneficiary in the app. Once you've answered any questions, allow a few hours for the transfer to be processed.

We can't cancel a pending transfer until the review is complete. If you have any further questions, request live support by typing 'Live agent' in the chat.