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When does the ticket cancellation protection not cover me?

A few situations where the ticket cancellation protection will not cover you are:

  • Any illness or accident, condition or set of circumstances known by you at the time of the ticket purchase of the ticket
  • Any claims where the service provider or event organiser offers a voucher or a reimbursement
  • Your disinclination to attend the event
  • Any injury or sickness which did not require treatment by a certified medical practitioner
  • Loss of the ticket(s)
  • Tickets purchased after a government issues advice that prevents you from attending an event
  • Event tickets you have purchased for business purposes

See the Terms & Conditions in the app for more details:

  1. Go to 'RevPoints' on the bottom menu of the Revolut app
  2. Select 'Insurance' and tap 'Purchase'
  3. Choose 'Event cancellation'
  4. Tap 'All Documents'