What happens if I don't submit the required information before the deadline or want to opt out of the crypto migration?
If you don't submit the information before the deadline, we'll have to migrate your account and limit access to our crypto services temporarily. This won't impact your current portfolio in any way. Once you provide the required information and accept T&Cs, you'll be able to access all features.
In case you don't want to provide additional information and want to opt out of the migration from Revolut Ltd to Revolut Digital Assets Europe Ltd (RDAEL), reach out to Revolut Support via the in-app chat for assistance. Opting out means you'll no longer be able to access any of our crypto services, but it won't impact your current portfolio in any way. To opt out successfully, your crypto balance needs to be zero. In case you have a non-zero crypto balance, you'll need to sell all your crypto tokens or assets and ensure you have zero crypto balance.
For more information, read these T&Cs.