How can we help?

Get the answers you need for any issues or questions you may have. Our Help center is here to provide support and solutions for you.

Tips for your travel:

Ensure your identity is verified in the Personal details section.
Ensure to order a physical card in advance for card-present payments and cash withdrawals.
Top-up your account - the best way to load a large amount of money is via a bank transfer. We recommend adding money automatically to avoid travel fund shortages.
Opt to be billed in the local currency to avoid extra exchange rates applied by merchants or ATMs providers.