Need a hand?

If your current plan does not satisfy you, downgrade to a free Standard plan.

Termination requirements:

• Update your app to the latest version
• Clear every currency account (including any cryptocurrency)
• Clear your Vaults
• Downgrade your plan to Standard
• Close your trading account
• No pending transactions or active subscriptions
• No active <18 account
• No active insurance
• No open chargeback requests

Go to Profile → Account → Close account to begin termination.

We'll send you a closure confirmation once the process is done.

We keep your data for 8 years to comply with regulatory and anti-money laundering laws.