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Why can't I trade in Revolut X?

Insufficient Funds

In order to trade in Revolut X, you must have funds available in your Revolut account:

  • For buying crypto: You must have any fiat currency balance available
  • For selling crypto: You must have balance available on the asset you're attempting to sell

Make sure you have enough balance to cover the minimum order size. You can check this in the Trading Rules.

There's an unplanned maintenance

Revolut X may execute unplanned maintenance sometimes to ensure that our markets are properly executing all customer orders.

What happens during the maintenance period:

  • Orders: Your orders may get pending and will not be executed in the meantime
  • Transfers: Your transfers may get pending and can't be processed in the meantime
  • Portfolio: Your portfolio value may be affected in the meantime

When will the maintenance be solved?

After maintenance occurs, transfers will be processed and the portfolio will get back to normal. For orders, if it is a limit order and the market has not reached the conditions you set after maintenance, it will remain pending. For market orders, it will be cancelled (if not executed immediately when instructed and got stuck pending).

If you cannot use Revolut X even though you accepted the terms, your account is verified, and there's no maintenance, request live support by typing 'Live agent' in the chat.