How to make sure crypto withdrawals are processed smoothly
Revolut is designed to complete genuine transfers promptly. Read more in this blog post.
Input information correctly
When attempting to withdraw crypto, it's important to carefully double-check all the information you enter to avoid potential losses. This includes:
- Making sure the address is entered correctly
- Make sure you're transferring on the chain of the recipient wallet
Respond to us truthfully
If we request additional information from you, it’s because we're trying to protect you. If you don't respond, the withdrawal will be cancelled. There's no impact on your account if this happens. However, if you respond untruthfully, there's a risk you might lose your funds.
Don't transact with unknown addresses
If we see a transfer towards an address we think is suspicious, we have the right to cancel it. In very rare circumstances, such as illegal activity, we may restrict or close your account. This is only done as a last resort.