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Topics
Business · Card payments, cards and ATMs · Dispute a charge

How long does the chargeback process take?

The chargeback process includes several stages, each with its own timeframes. We’ll give you updates about each stage via email. Overall, the entire process, from submission to Revolut to the final decision, can take up to 12 weeks. We cannot speed up this process.

To check your chargeback status:

  1. Go to Payments → select the disputed transaction
  2. Click 'Get help' → 'Chargeback status'