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My Direct Debit was declined

Potential reasons why your Direct Debit was declined

  • Insufficient funds: make sure your account has enough balance
  • Incorrect account details: double-check the account details used or given to the merchant
  • Account under review: outbound Direct Debits may be blocked
  • Unsupported country: set up Direct Debits only in your Revolut account’s registered country

How to pay after a Direct Debit payment was declined

Once a payment is declined, the merchant may attempt to collect the payment again a few days later. We recommend contacting the merchant directly to arrange a new payment.