Remind clients about unpaid invoices
While creating an invoice, you can enable automatic reminders to make sure customers know when it's due or overdue. To do this:
- Go to 'Home' on the main menu
- Web: Click 'Merchant' and 'Online'. Mobile: Tap 'Merchant' and the top-right icon
- Select 'Invoices' and 'New invoice'
- Under 'Additional options', select 'automatic reminders' to enable them
Once you've done this, we'll automatically send a reminder to the customer 7 days before the invoice is due, on the day the invoice is due, and 3 days after the due date.