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How can I resend an invitation or invite my shareholders or directors?

We require you to verify the identities of major shareholders and directors.

To invite your business associates to verify their identities: 

  1. Go to the Dashboard and open information request tile
  2. Select the section Business owners
  3. Add the director/owner to the list
  4. Click or tap on their name to send an email or link to them inviting them to complete their profile

If their first attempt to verify identity fails:

  • They'll receive an email informing them that details are missing
  • They have 14 days to submit the remaining details using the previous email or link invite they received
  • If this period expires, the applicant can delete the person and add them again. The applicant can then invite them again, using the same process as before

Once your business owners have provided their details, please allow 24 hours for our team to verify them and respond.

Related articles:

Proof of Shareholders structure

Requirements for directors and beneficial owners