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Who can access the lounge when using SmartDelay?

SmartDelay enables a pass request for you plus 1 companion on Premium plan, or 3 companions on Metal.

Get your SmartDelay pass by going to:

  1. Heading to 'Lifestyle'
  2. Choose 'Travel'
  3. Select 'Lounges'
  4. Tap 'Smart Delay'

Once you get it, the SmartDelay pass can be used for 36 hours from the time it's issued (based on UK local time) at the origin airport. Depending on where you are in the world when your lounge pass is issued, you may have more than 48 hours or less than 48 hours to redeem your lounge pass (the minimum validity period for a lounge pass is 36 hours).

Lounge passes are non-transferable, this means they can only be used by cardholders and companions who experienced flight delays of 1 hour or more, as long as they registered the flight at least 2 hours before the originally scheduled departure time, and have received a free lounge pass.

Smart Delay Terms and Conditions.