¿Necesitas ayuda?

When a transfer is reverted, it means that while successfully sent, it was 'stopped' along the way by an intermediary bank, or ultimately rejected by a beneficiary bank. There are multiple reasons why this might happen, including: 

• Incorrect details: The beneficiary bank may have rejected the transfer if the recipient’s account details didn’t match
• Closed account: The account you’re transferring to may have been closed by the beneficiary bank
• Wrong currency: Some recipients may only receive a transfer in a specific currency
• Wrong transfer type: The account selected might be unable to accept certain types of transfer (i.e. SWIFT or SEPA)
• Compliance reasons: Your transfer might not meet compliance requirements imposed by one of the banks involved

When will I receive the reverted funds?

In case of domestic transfers, the funds should be received in up to 5 business days. In the case of international transfers, transfers can take up to 15–20 days.