Besoin d'aide ?

Saisissez simplement votre question ci-dessous pour obtenir une réponse.

My document isn't matched with an expense

Your uploaded file may not match any expenses because:

  • The expense has already been submitted and can't be edited anymore. We only match against non-submitted expenses
  • Sometimes scanning and matching technology isn't 100% accurate. It's always learning, and its accuracy will improve over time

If the document isn't matched automatically:

  • Go to your profile (top left on your phone, top right on the web app)
  • Click on 'My receipts'
  • Select the unmatched receipt and click on 'Match manually'
  • Select the expense you want to attach the file to