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Remind clients about unpaid invoices

While creating an invoice, you can enable automatic reminders to make sure customers know when it's due or overdue. To do this:

  1. Go to 'Home' on the main menu
  2. Click on 'Merchant' and then 'Online'
  3. Select 'Invoices' and click 'New invoice'
  4. Under 'Additional options', click 'automatic reminders' to enable

Once you've done this, we'll automatically send a reminder to the customer 7 days before the invoice is due, on the day the invoice is due, and 3 days after the due date.