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Important information about transfer timeframes

• Banks don't usually process transfers on weekends and bank holidays
• Banks may need to run additional checks on your transfers to comply with their regulations, which can cause delays

Local transfers

• Local GBP: up to 3 business days
• EUR SEPA transfers (the Single Euro Payments Area): up to 2 business days
• Indian Rupee (INR), Indonesian Rupiah (IDR), Malaysian Ringgit (MYR), and Philippine Peso (PHP): up to 1 business day

International transfers (other than specified above)

Other international transfer types can take up to 5 business days to arrive.

Transfer is pending

Your transfer may need to be reviewed due to regulatory requirements, or if we didn't receive all the information from the sender's bank. If we need more information, you or account owner will see a banner in 'Home' screen that requires action. Click on the banner and submit any information requested — we'll review it in 24 hours.

I'm expecting a large transfer

For some high-value transactions, we need to perform a few extra security checks, which may slow things down. To speed up the review process, you can let us know if you're expecting a large incoming transaction in advance by submitting some relevant documents via this form.