Besoin d'aide ?

Saisissez simplement votre question ci-dessous pour obtenir une réponse.

Everyday protection insurance coverage

Our everyday protection insurance covers Revolut customers on the Plus, Premium, Metal and Ultra plans. To be eligible for a claim, the item or ticket must be paid in full using your Revolut account.

Purchase protection

  • Items must be new, purchased for personal use and after the start date of your purchase protection insurance policy
  • Items must have a purchase cost of €50 or more
  • You're eligible to claim for one mobile device incident every 12 months
  • A new 12-month period for claims begins on the day you receive a notification regarding a previous mobile device claim

Return protection

  • Covers items purchased with a Revolut account
  • Items must be new, purchased for personal use, and from retailers in Europe
  • No previous owners
  • Eligible if purchased within the last 90 days and the retailer won't accept returns

Ticket cancellation protection

  • Tickets for events that happen in the country where your account is registered or within Europe
  • You'll be refunded the lesser or the face value of the ticket(s)
  • The maximum amount you can receive in a 12-month period is €1,000
  • Sudden and unexpected circumstances. Find the list of circumstances we cover in our T&Cs

Follow these steps to check the T&Cs:

  • Go to 'RevPoints' on the bottom menu of the Revolut app
  • Tap 'Insurance' and then 'Purchase'
  • Select the insurance type you need help with
  • Tap 'All documents' and choose 'Full Coverage Wording'