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When expecting a bank transfer to your Revolut account, be aware that we can't track its progress until it appears in your transactions list. The timing depends on the originating bank, and we can't influence its status beforehand. However, an estimated arrival date is available through our transfer tracker, which you can access by using this link.

For any delays, check with the sending bank for updates. Once the transfer arrives, it will be instantly accessible, and you’ll receive an automatic notification. For general transfer timeframes, check this FAQ. Remember to only count business days when calculating the expected arrival time (weekends and public holidays don't count).

You can also use our in-app transfer locator to track your transfer. To do it:

1. Tap on the profile icon in the top-left corner
2. Select 'Help'
3. Select 'Inbound transfer status'

The timeframe has passed

If the timeframe has passed and your transfer hasn't arrived, check your other currency accounts to see if the transfer was received in a different currency. If not:

1. Request a transfer confirmation document from the sending bank (most banks can generate this confirmation as a PDF). If you have any difficulty getting it, it's best to reach out to the sending bank's customer support team for help
2. Double-check that the details on the confirmation match the details on your Revolut account
3. Ask your bank to locate the transfer
4. If the sending bank has confirmed that the transfer has arrived, let us know and provide us with the transfer confirmation document, so we can help you locate it

My transfer reached my account but it's pending

Transfers to your Revolut account may be pending because we didn't receive all the information we needed from the sender's bank. Additionally, your transfer may need to be reviewed due to regulatory requirements. Don't worry, this is standard procedure, and we'll let you know if more information is needed from you.

In most cases, pending transfers are eventually processed after 72 hours. If your transfer has been pending for more than 5 business days, reach out to Revolut Support via the in-app chat.

My transfer reached my account but was reverted

If your transfer was reverted, it could be for a number of reasons, such as missing information (like a reference number) or a request to provide missing information about your Revolut account. To learn more about reverted transfers, check this FAQ.

Check if you have any limitations on your account. If your identity document has expired, we may require you to upload an up-to-date one before you can receive transfers. These limitations will apply 12 months after your document's expiry date. To upload an updated document, simply follow the steps in this FAQ.