Documents requis pour déclarer un sinistre
Supporting documents
Depending on the type of claim you’re raising, you may need to provide the following documents to support your claim.
Trip delays, cancellation or curtailment
- Confirmation letter from carrier with date, cause, and duration of delay
- Medical certificate for cancellations due to illness or COVID-19
Baggage loss, theft, damage or delay
- Police or incident report(s)
- Receipts for lost, stolen, or damaged items (if you don’t have receipts, the coverage amount may be lower)
- Repair quote(s)
- Baggage receipt/delivery confirmation
Loss and theft of travel documents
- Incident report/receipt from embassy, consulate, or relevant authority
- Police or incident report(s)
Medical expenses
- Medical certificate(s) and receipts
- Proof of emergency expenses
Car Hire Excess
- Copy of rental agreement
- Photo of driving licence
- Card statement with final rental company charges
- Written correspondence with rental company
- Final invoice from rental company
- Police report if applicable
- Details of other parties