Revolut accessibility support and standards
How can customers with accessibility needs contact Revolut?
Customers with accessibility needs can reach out to our customer support team for any needs or queries. Our support team is available through various channels, including our in-app chat feature and by email.
Detailed information regarding the accessibility features of our support services can also be found within our Help Centre.
Revolut ATM accessibility
Any Revolut-branded Automated Teller Machines (ATMs) or payment terminals introduced into the market after June 28 2025 will be designed to incorporate accessibility features, as mandated by Annex I of the European Accessibility Act and applicable national legislation.
Revolut current conformance status with WCAG
Currently, Revolut's digital platforms are conformant with Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. We're dedicated to continuous improvement and actively address any identified areas of non-conformance to enhance our accessibility posture.
How can customers give feedback on accessibility?
Your feedback helps us improve accessibility at Revolut. If you encounter any accessibility barriers, or have suggestions for enhancement, please contact us via email at [email protected] or through the in-app chat feature located in the 'Help' section of the Revolut app.
To access the in-app chat, go to your profile by selecting your profile picture or initials in the top-left corner of the app. Then, select 'Help' and select a topic. Keep selecting topics relevant to your query until the 'Chat with us' button appears, and tap it to open a chat.