How do I cancel my Stays booking?
To cancel your Stays booking in-app:
- Head to 'Lifestyle' on the bottom menu
- Tap 'Travel'
- Click on 'Bookings'
- Choose your booking a tap 'Cancel booking'
Before you cancel, you'll see the refund amount, cancellation fee (if applicable), and cashback reversal (if applicable).
Refundable bookings
Follow the property's policy, and the refundable amount processed is the net amount of cashback.
Non-refundable bookings
Can't be refunded under any circumstances. Cashback won't be reversed.
For Vrbo properties
You can manage your booking on the app or website via the link in the confirmation email.
Stays T&Cs apply.