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Just pop your question below to get an answer.

Why was my transaction declined?

Follow these steps to find out why your transaction was declined:

  1. Go to your Transaction list
  2. Select the declined transaction
  3. The reason for decline will be explained in the status, with an action to resolve the specific issue

Transaction not visible in-app?

This issue can be with the merchant, or the payment method. Read more here about what to do.

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