How can we help?

Get the answers you need for any issues or questions you may have. Our Help center is here to provide support and solutions for you.

I am getting charged for a subscription I canceled or I was not aware I was signing up for

✅ If it was you who signed up:

  1. Block future subscription charges: go to Transactions → See all → Upcoming → Select subscription → Block future payments
  2. Contact the merchant to make sure the subscription is cancelled

👉 Blocking subscription in Revolut is only preventing a specific subscription amount from being charged.

It does not:

  • Cancel your agreement with the merchant
  • Prevent merchant from charging a different amount
  • Prevent merchant from applying the charge to a different payment method you have stored with them

❌ If it was NOT you who signed up:

  1. Open the payment details from your Transactions
  2. Scroll down and select 'Get help'
  3. Select the most relevant option