How can we help?

Get the answers you need for any issues or questions you may have. Our Help center is here to provide support and solutions for you.

I was not supposed to be charged by a specific merchant

If you don't recognize a charge, don't worry. Just search for it in your Transaction list. If it's a mistake, freeze your card and contact the merchant for a refund. If they don't give you one, you can raise a chargeback dispute. Check how to do it here.

If you have a police report, please provide it.

If your card is lost or stolen, report it right away.