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Personal · Cards · More Help with Cards · Virtual Cards

My single-use virtual card isn't working

If your single-use virtual card has been rejected by the merchant, use a multi-use virtual card instead.

💳 Get a multi-use virtual card

Single-use virtual cards are designed for one-time online transactions. Your single-use card will automatically generate a new card number after one use or inactivity, so make sure you are not using an old card number!

👉 Single-use virtual cards cannot be used for recurring card payments, subscriptions, or deposits (e.g., car rentals).

👉 Your transaction may be declined if we suspect the merchant will charge your card again.