What happens if IHG closes my IHG One Rewards account?
Your IHG One Rewards membership is provided and controlled by IHG. This means IHG can suspend or close your IHG account under their own programme terms, independently of Revolut.
What happens if IHG closes your account
If IHG closes your IHG One Rewards account, Revolut can no longer send IHG points or process IHG membership benefits to that account.
Your IHG Co-Branded subscription will remain active until the end of your current billing cycle. If no valid IHG account is linked before your cycle ends, what happens next depends on your plan:
- Essential: Your subscription will end, and you will stop accumulating points and rewards. However, your Essential card will remain active for everyday spending
- Elite: Your subscription will end, and your Elite card will be terminated
What can I do to link a new IHG One Rewards account?
If you have or open a new IHG One Rewards account, reach out to Revolut Support via in-app chat. An agent can update and link your new IHG membership ID to reactivate your subscription and resume points and benefits.
What happens to IHG points and your IHG status
Any IHG One Rewards points, vouchers, or status already shown in your IHG account are managed by IHG under their own programme rules. Revolut cannot reopen a closed IHG account, restore IHG points, or control your IHG status.
If you have questions about why your IHG account was closed, you can contact IHG directly.