How do I make a complaint about an insurer?
If you need to complain about Chubb you can use the following details:
- By phone: 0203 964 3004 (lines are open 9am to 5pm, Monday to Friday).
- By email: revoluttravelinsurance@chubb.com.
- By post: The Customer Service Manager Chubb European Group SE PO BOX 1086 Belfast BT1 9ES.
If you need to complain about Cover Genius you can use this form.
If you need to complain about Allianz you can use the following details:
- By post: Customer Service, Allianz Assistance, 102 George Street, Croydon, CR9 6HD.
- By phone: 020 8603 9853.
- By email: customersupport@allianz-assistance.co.uk.
To check your insurance provider depending on the date of the claim incident, please read this article.