You'll need to pass the verification process before your account is fully operational. To proceed, you'll need to send us an image of a fully readable and supported document.
Supported document means that the document meets the regulatory requirements, and is in line with our T&Cs.
The list of supported documents will be available in the document selection screen. This list may vary as per your country of residence.
These documents include:
- Driving License
- Provisional Driving License
- Residence Permit
- Visa type D alongside International Passport
If you are a UK based customer, and you want to submit your digital biometric residence permit, please reach out to chat support for help.
If you want to read more, check the following articles: