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Personal · Security and fraud

How to report fraud

If you suspect you have been involved in fraud or a scam:

  1. Immediately stop all contacts with potential scammers
  2. Report your issue to the police
  3. Contact us via chat

If you believe your account has been hacked or your card has been compromised:

  1. Freeze your card
  2. Change your passcode
  3. Read here on how to submit a chargeback