Set up scheduled transfers
Schedule a new transfer
- Go to Transfers in the main menu
- Tap +New in the top right
- Select an existing recipient or add a new one by choosing a payment method
- Tap the calendar icon button at the bottom
- Set the transfer date and frequency
You can view and send your scheduled transfers in Scheduled under 'Transfers'. Scheduled transfers will be made on your chosen day, but timing may vary.
Recurring transfers scheduled on weekends
If the scheduled transfer falls on a weekend or bank holiday, we'll process it like any other transfer, scheduled or not, on the day. Transfers above your allowance or starting on weekends are subject to exchange fees.
Some external banks or payment systems might not accept payments on weekends and bank holidays. In that case, the payment will only be processed the next business day.
Cancel a scheduled transfer
- Go to Transfers in the main menu
- Tap Scheduled or the calendar icon in the top right
- Select the transfer that you want to delete
- Tap the 3 dots ‘...’ on the top-right
- Delete the transfer
Deleting a scheduled transfer will delete all future payments to be made via that scheduled transfer.
What if my scheduled transfer fails?
If you don’t have sufficient balance in the currency account from which the recurring payment should be processed, it will fail as the funds won’t be converted from other currency accounts, even if the overall amount was sufficient for processing the payment.
Once a recurring or scheduled transfer fails, you'll need to send the transfer manually to the recipient.
If a recurring or scheduled transfer is cancelled for any reason, you'll receive an in-app notification and an email (if enabled as part of your marketing preferences).