Need a hand?

Outbound transfers may take some extra time to be sent to your recipient due to various reasons:

• Most transfers are not processed on weekends or bank holidays, these transfers will remain pending and will be submitted the next working day.
• When processing your transfer, additional information might be needed from you. In that case, we will contact you to request it.
• Our partners may check if the recipient's bank supports the currency or payment scheme used for the transfer.