Need a hand?

• Unsupported recipient: We're unable to make transfers to certain recipients. This includes some cryptocurrency exchanges, transfers to certain countries, banks, and merchants
• Incorrect recipient details: If the recipient account details don't match, the recipient's bank may reject the transfer
• Recipient account closed: The account you are transferring to may be closed. Ensure that your recipient account details are updated
• Compliance reasons: Money transfers are regulated, and Revolut must complete necessary checks in accordance with the law to validate the security of the transfer process
• Locked or unverified account: If your account has restrictions or is not fully verified, transfers may be declined. Complete any necessary processes and wait for verification
• Insufficient funds: Standing orders (recurring transfers) commonly face this problem. If you don't have enough funds, you should receive a notification 24 hours before the scheduled payment which will remind you to add money in time for the payment

If the transfer ‌failed, the funds haven't left your account, and you won't need to wait for their reversal. They should be available instantly.

If you're having difficulty creating a recipient, check out some of the most common reasons (and solutions) below:

• Account number is invalid: In such cases, you should reach out to the recipient to double-check their details
• Post code or address isn't valid: In this case, change the postcode to a correct one
• IBAN is invalid: Double-check the recipient details to see if there aren't any potential errors