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Personal · Subscriptions and upcoming payments

Cancelling Direct Debits

You can cancel future direct debits any time by visiting the upcoming transactions section, select the direct debit and tap 'cancel', the direct debit should disappear from the app after a few seconds.

If you've been charged twice for the same direct debit, please find the transaction in your transaction history and tap “Report an issue” to dispute the charge.

If you wish to cancel a subscription, tap here.