Need a hand?

Just pop your question below to get an answer.

Why is my Payment link transfer pending?

If you're trying to send money using a phone number, it's possible that this transfer was executed as a Payment Link. Please go to your 'Transaction history', select the relevant transfer and tap 'Cancel'.

Once the transaction is cancelled, double-check that the phone number matches your intended recipient, including the country code and try again. Alternatively, you can ask this person for their RevTag which can be found in their profile.

Internal transfers are instant. Once you have completed the first transfer, your intended recipient will now show as a Revolut friend (marked with an R under their profile picture) and future transfers should go smoothly.