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Why sending crypto might fail?

There are two most common reasons why sending crypto might fail:

  • Withdrawal amount exceeded limits

We impose limits to the amount of crypto that can be withdrawn on a daily/monthly basis. This will be shown to you in the app when you try to withdraw.

  • Crypto address was flagged for additional check

We perform checks on addresses added at multiple stages. When you first add the address, and when you try to make a withdrawal. If the address has been flagged after you added it, you will not be able to execute a withdrawal and your address will be disabled. However, you will still be able to see it and won't be able to remove it.

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